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The Art of Onboarding for B2B SaaS Customer Retention
Over the years and through the success of our customers, we have realized how much value a connectivity-led onboarding process adds for application/service providers. We’ve seen some application/service providers sometimes focus simply on their interface and leave out the rest. B2B customer onboarding can take many forms, including that of knowledge center docs, blog posts,…
Commerce Connectivity: Buy vs Build
We recommend checking out this article on The Next Web blog on the case of why a company should buy vs build in order to stay focused on the things it does best. The case the author makes on why tech companies fall into the “build” trap really resonated as many of our customers found…
Commerce Connectivity: A Business Requirement Not Just A Tech Solution
We highly recommend checking out this Forbes article on how your Commerce Connectivity Strategy (API Strategy) is essential in improving customers experiences, expanding partner engagement, accelerating innovation, and other demands of today’s business environment. The article delves into some proven ways to successfully position an API strategy not just as a technological solution, but also as…
Unblock Business Growth Through Customer Onboarding
We thought we’d share this Zapier guest post by Brian Casel, founder of ProcessKit, a solution for scaling repeatable client services. The post highlights how client onboarding as a major bottleneck can clog up an operation eating up time and energy for teams. We particularly liked how he drives home the point that client onboarding…
If You Can’t Onboard Your Merchants in Minutes, Your Competitors Can
We liked the title of this Provenir blog article so much that we’ve used it as the title of this article. We think it summarizes an all-important point about merchant onboarding for eCommerce SaaS providers. Even though eCommerce merchant onboarding is nowhere near as complex as in the Payments industry (which the article focuses on),…
Leveraging New Sales Channels via API Connectivity
Adams also came to understand how important it was that his carefully crafted photos were reproduced to best effect. At Bender’s invitation, he joined the prestigious Roxburghe Club, an association devoted to fine printing and high standards in book arts.
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