Unblock Business Growth Through Customer Onboarding

We thought we’d share this Zapier guest post by Brian Casel, founder of ProcessKit, a solution for scaling repeatable client services.

The post highlights how client onboarding as a major bottleneck can clog up an operation eating up time and energy for teams.

We particularly liked how he drives home the point that client onboarding is critical to the growth of a business. Once key improvements to onboarding processes are implemented, work becomes more predictable, customer lifetime value increases and business growth is unlocked.

Check it out to read about three major reasons why client onboarding process plays a major role in the ability to scale a business, common growth-blocking pitfalls in B2B onboarding and how to fix them.

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And if you’d like to visualize what a commerce-connected onboarding process could look like for your organization, let’s connect further.

We’ll create an opportunity assessment to show you how to turn your B2B merchant onboarding into a business differentiator.

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