Our Support

Question on Connectivity? Just ask Itembase.

Leading organizations use Itembase to onboard merchants across Commerce Systems with enterprise-grade compliance, data privacy and support features.

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Market Leaders and High Growth Startups have used the Itembase iPaaS to onboard over 300,000 Merchants to their Apps.

eCommerce iPaaS with the support your whole team needs

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10x Reduced Effort

Launch across all App Stores and Commerce Systems without 10% of the effort

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48% Increased Conversion

Companies using the Itembase iPaaS experience increased Merchant Conversion

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3x Faster Scale

Scale your connectivity program faster with our experts

Everything you need to Launch and Scale your App across hundreds of eCommerce Platforms.

Our iPaaS is build with all the features you will encounter when scaling your eCommerce app.

Benefits

What companies achieve using the Itembase eCommerce Support

Leverage industry experts for all questions

Design, build and launch eCommerce Apps with the backup of industry experts at every step of the way.

Get Technical and Merchant Onboarding Support and Flow Design feedback.
Implement optimized Sales processes based on experience from onboarding 300,000+ Merchants
Craft Marketing and Partnership Campaigns with feedback from experts.
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Create a supportable connectivity program

Design, build and launch eCommerce Apps that is actually supportable across your organization and avoid sunk cost, budget cuts and refactoring.

Optimize the overall support process for eCommerce and Retail Merchants.
Implement best-practice material, faqa, help desk and onboarding guides.
Reduce your technical 3rd level support and let your IT Team focus on important work.

Ensure merchant feedback loops that drive business

Design, build and launch eCommerce Apps driven by market and merchant feedback to avoid sunk cost, brand loss etc.

Collect Merchant onboarding feedback that drives process updates
Design your connectivity strategy and roll-out to become data-driven based on market demand.
Leverage App Store data and insights to design your App Strategy
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Explore

Our enterprise-grade features

Low/No-Code Integration/App Launch

Launch eCommerce Apps and Integrations that support and drive business without jeopardizing your IT Roadmap.

Data Access and Normalization

Access all data available in each Commerce System with Data Explorer and build your Apps and Integrations with industry-specific or custom normalized data modules that fit your business and IT needs.

Onboarding Flows

Leverage merchant onboarding flows that suit your business, developed based on experience onboarding 300,000+ merchants across 100s of eCommerce Apps and Commerce Systems.

Connector Library

The largest Connector Library in the eCommerce Industry. Launch integrations and apps across 500+ Commerce Systems. Leverage bi-directional realtime dataflows, store backend, check-out or store front-end features.

Growth Tools

Access our suite of growth tools specifically created for your sales, marketing, partnership, customer success and business analyst teams to turn integrations into a growth engine instead of a margin-reducing liability.

1000+ Listing Channels

Put your Brand, eCommerce Apps and integrations in front of merchants across all the channels where merchants are actually looking apps. App Stores, Comparisons, Partnerships, Merchant Bundles, Exclusive Promotions.

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Market Leaders and High Growth Startups have used the Itembase iPaaS to onboard over 300,000 Merchants to their Apps.

Our Customers

Find out how our customers use Itembase

Itembase Case Study - $200,000,000+ in New Pipeline from eCommerce Apps

$200,000,000+ in New Pipeline from eCommerce Apps in 36 Months

Challenge & Goal The eCommerce transition had led to increased requests for core logistics services along pick-up point integrations and the Company decided it needed to provide pre-built integrations to enable prospect inflows to convert into customers quicker. After running an RFP, the Company chose an outsourcing provider to develop the integrations to ensure internal…

Itembase Case Study - From $0 to $1.5m in Revenue with Integrations in 4 Months

From $0 to $1.5m in Revenue with Integrations in 4 Months

The Challenge & Goal Retailers had traditionally been integrated by placing the burden of work on them, but as more and more retailers were going through the digital transition, they were no longer willing or didn’t have the resources to spend the time & resources anymore. The Client was looking for a way to solve…

Itembase Case Study - From 50-11,000 Merchants in 12 Months with eCommerce Apps

From 50-11,000 Merchants in 12 Months with eCommerce Apps

Challenge and Goal The Company was venture financed and had clear milestones for future fundraising rounds which were of top priority. Furthermore, they had to grow overall market adoption to a certain level that would enable them to move upmarket to larger clients, resellers and channels partners. The digital receipt product had many moving parts…

Need to take full advantage of eCommerce Integrations?

Our iPaaS is build with all the features you will encounter when scaling your eCommerce app.